Refund policy

Refund & Return Policy for Property Lux Lord

At Property Lux Lord, we pride ourselves on the quality and exclusivity of our products. We aim to ensure that every customer is completely satisfied with their purchase. Please review our Refund and Return Policy to understand how we handle post-purchase concerns:

INCORRECT SIZING IS NOT ELIGIBLE FOR REFUNDS/EXCHANGES

We provide model sizes, size charts, sizing instructions, and product fit details on our website. However, we are not responsible for incorrect sizing ordered by customers.

DAMAGED ITEMS ARE ELIGIBLE FOR REFUNDS/EXCHANGES

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RETURN PERIOD

We offer a 14-day return period during which the customer may return their package without providing a reason. These 14 days begin once the package is received. Please note: the return shipment must be dispatched back to us within these 14 days.

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RETURN CONDITIONS

All items must be returned in an unworn and unwashed condition suitable for resale, with tags still attached. Shipping costs are non-refundable.

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RETURN COSTS

Returns are at your own cost and depend on the courier and the country you’re returning the package from.

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Thank you for choosing Property Lux Lord. We’re dedicated to ensuring that your experience with us is nothing less than excellent.